Baker Aviation is an FAA Part 135 Operator (Air Carrier Certificate #7BAA817M). Flights may also be flown by a Baker Aviation vetted and approved FAA Part 135 Operator. In the event a Baker Aviation vetted and approved FAA Part 135 Operator is needed for a flight, Baker Aviation will act as “Authorized Agent” for Client. Such aircraft are operated under their respective FAA Part 135 Air Carrier Certificates or their foreign Civil Aviation Authority (CAA) equivalents, in which case Client shall hold harmless Baker Aviation against any and all losses. Baker Aviation shall maintain non-owned aircraft liability insurance in an amount not less than $150 million, and personal injury coverage of $25 million for such aircraft.

All flights are subject to continued availability at the time of confirmation. Cancellation fees apply. All pricing is valid for 5 days from receipt of the original quote and is subject to continued availability and applicable fuel surcharges. Departure times must be confirmed 72 hours prior to the date of the flight or the departure time will be scheduled around Baker Aviation’s availability. Once scheduled, requested changes to the departure time are subject to availability. If Baker Aviation is unable to accommodate the requested change to the departure time, the flight will still be subject to the cancellation policy outlined below.

All parties agree acknowledge that the Pilot-In-Command, in his or her sole discretion, shall be entitled to make all decisions regarding the boarding or refusal to board any passengers, the commencement of or refusal to commence any flight, the termination of or refusal to terminate any flight, or the acceptance or rejection of any item or baggage, all without liability for loss, injury or damage occasioned thereby.

Charter Broker / Client Agents are responsible for the payment of all Federal Excise Taxes (FET) and international/domestic segment taxes and agree to provide Baker Aviation with verification of FET payment for this flight upon request.

Unless otherwise noted, quoted pricing does not include additional expenses incurred during the trip including, but not limited to, the following: catering, ground transportation, deicing due to inclement weather, hangar fees, flight phone fees, internet/wi-fi fees, special event fees, aircraft cleaning or damage costs, delays and or reroutes caused by weather or air traffic including enroute holding or diversions to alternate airport caused by weather or airport closures, added fuel stops, high density airport and FBO ramp fees, Client-selected FBO facilities fees, and off-hour facility fees. International fees are estimated and will be billed at actual cost. Additional expenses in addition to administration fees will be invoiced to the Client following completion of the contracted flights with full payment due within 10 days. If payment for any outstanding balance is not received within 10 days, Baker Aviation shall process the securing credit card provided previously as payment, without further notice or request.

If any alterations are requested for international trips within 36 hours of the scheduled departure, a $350 fee will be added to the invoice for the additional handling. The additional $350 fee will be applied each time a change in the trip is requested after the handling documents have been submitted.

In the event that the account becomes delinquent, the authorized signer, and the cardholder in addition to the named entity shall be jointly and individually responsible for the full amount including all costs and fees associated with the collection process, including reasonable attorney fees, travel expenses, and all associated court costs.

Smoking, Pets or Damage to Aircraft:
Smoking is PROHIBITED. Any passenger who smokes on an aircraft agrees to pay $10,000.00 refurbishment fee.
Pets are permitted. We charge a pet fee to cover regular cleaning post flight. This cleaning fee covers hair and dander removal and light soiling removal due to pet paws, food, and water. Any pet damage due to urine or feces will require additional cleaning or refurbishment billed at cost. In the case that the aircraft has to be removed from service for such refurbishment then an additional daily refurbishment cost applies.
Pet fees are NON REFUNDABLE and are as follows for all pets disclosed at time of booking:
1 pet – $500
2 or more pets – $750
Undisclosed pets upon passenger arrival – $1,000
Pet damage to aircraft – Actual refurbishment costs plus $5000 per day of aircraft downtime.
Temporary Flight Restriction (TFR):
Additional flight time charges may apply during an active TFR. Additional flight time charges and landing fees will be assessed and passed on to the Client if a reroute or stop at a gateway location is needed.

Schedule Changes:
Baker Aviation will make every effort to accommodate a Client’s requested itinerary changes; however, Baker Aviation may not be able to accommodate all such requests, and additional fees may be incurred depending on the extent of those changes. Aircraft are not guaranteed to remain continuously available for Client use or access while at the destination airport or during layover periods. Only requested occupied flight legs are available to the Client. Reposition flights and empty legs shall not be resold without express written permission from Baker Aviation.

Peak Travel Dates and Terms:
All flights scheduled during peak travel periods are subject to the cancellation policy outlined below. Departure times must be provided at the time of booking for all flights booked on peak travel dates. Once scheduled, requested changes to the departure time are subject to availability. If Baker Aviation is unable to accommodate the requested change to the departure time, the flight will still be subject to the cancellation policy outlined below.
In addition to dates that fall within 3 days of a federal holiday, the following 2023 dates are subject to peak travel terms: November 18-27, December 21 -Jan 6.
Major sporting events include, but are not limited to, the following: Super Bowl, Masters Golf Tournament, Kentucky Derby, World Series, NCAA Final Four, and NCAA Football Championship. Peak Travel Terms apply if you are traveling to any airport surrounding the event.
Trips scheduled during peak travel periods are subject to a 100% cancellation charge.

Credit Card Hold:
All flights require a credit card hold at the time of booking equal to the total trip price plus 6%.

Cancellation Policy:
Brokers have asked and we listened! Baker Aviation knows cancellation terms are a large consideration when booking trips, especially for trip dates further in the future.  We have been strict on these terms in the past.  We are happy to announce that, effective immediately, all future bookings will carry these updated cancelation terms. 

 – Greater than 72 hours prior to departure: Fully Refundable
 – 72 Hours to 48 hours prior to departure: 50% Refundable
 – 48 Hours or less prior to departure: Non-Refundable 

We are trusting that the brokers are looking for a good value with flexibility and reliability and wont take advantage of these terms by continuing to shop trips up until the 72 hour mark. 

Thank you for your continued business and we are excited to keep improving and developing relationships with everyone!

Late Passenger Fee:
Passengers arriving 30+ minutes past the scheduled takeoff time will incur a $500 charge. An additional $500 will be added for every 30 minute delay moving forwards.
If passengers are 60+ minutes late, a $1000 late fee will be applied.
If passengers are 90+ minutes late, a $1500 late fee will be applied.
If passengers are 120+ minutes late, a $2000 late fee will be applied.
We reserve the right to depart without late passengers if they do not board the aircraft within 1 hour of the scheduled departure time, to maintain flight punctuality for future flights. Any additional costs associated with a late departure will be charged on the final invoice. No refund will be issued.

Baggage Weights:
We rely on brokers’ information for baggage weights. If, based on aircraft weight and balance considerations, the crew suspects an excess of baggage beyond the allowable limit (factoring in passenger weights), they reserve the right to weigh passenger baggage. In the event that the total weight surpasses the permissible limit, the flight crew will instruct passengers on the necessary removal of baggage. Any removed/rejected baggage remains the sole responsibility of passengers and the broker. Baker Aviation will not transport bags causing the plane to exceed weight limits, nor will it facilitate the shipment of excess baggage. Brokers or passengers are responsible for arranging the shipping of any excess baggage.

Delayed Trips:
Baker Aviation reserves the right to adjust arrival and departure times and locations when necessary to ensure the safety of our passengers and crew. Alterations to the trip may occur due to factors such as weather conditions, crew rest requirements, Notices to Airmen (NOTAMs), Temporary Flight Restrictions (TFRs), Ground Stops, etc. These changes do not permit cancellations with a refund.
In the case that an aircraft is AOG (Aircraft on ground) due to a mechanical issue, Baker Aviation reserves the right to find a recovery aircraft in-fleet. If a recovery is available within 4 hours of the originally scheduled departure time, no refund will be issued if you choose to cancel. If no recovery is available within 4 hours of the originally scheduled departure time, a full refund will be available if you choose to cancel the trip.

Winter Operations:
If deicing or a hanger is required for any repositioning or live legs to complete your trip, there will be an additional charge included in the final invoice. In cases where the aircraft cannot land at the originally planned departure or arrival airport due to weather, the aircraft will divert to the nearest available airport. No compensation will be provided for such diversions.

Airport Congestion:
Refunds are not available for trip cancellations due to airport congestion resulting in crew duty expiration. This includes, but is not limited to special events, holiday travel, TFR’s (Temporary Flight Restriction), etc.. Additional fees may apply for extended taxi times or if a diversion is required.

Passenger and Cargo Documentation:
All adult passengers must present valid photo identification issued by a state or federal agency on the date of travel. Passengers are required to present all required identification and documentation for international travel at least 72 hours prior to the scheduled departure time including the legal names, passport including issuance information, visas, medical verifications, and other related or required documents for all passengers. For international travel, passengers must also present all required documentation and identification on the date of travel. Crew reserves the right to refuse boarding of any passenger without required documentation and a valid form of identification. All information must be presented in a complete, legible and accurate format. Cancellations, fines, penalties or related expenses associated with any incomplete, improper or inaccurate information, or delay, denial of travel or entry by a governmental authority will be the responsibility of the Client.
Passengers are responsible for obtaining all information regarding the requirements for entry into and exit from the respective origination and destination states and countries, and any requirements of transportation of minors.
Passengers are responsible for knowing the restrictions for carrying dangerous or prohibited goods by air, which can be found at www.TSA.gov. All possessions, baggage and cargo presented for carriage aboard the aircraft are subject to search by the air carrier and applicable authorities. Clients are responsible for any delays, fines, penalties, confiscations or impoundment, including aircraft down time which is caused directly or indirectly by the Client, or their Guests, and for any documented or undocumented contents, cargo or possessions carried by the Client or their Guests. Passenger supplied therapeutic or medical oxygen is not allowed, and any passenger handling or assistance requests or needs must be provided prior to signing this agreement.

Agreement Applicability and Venue:
This agreement shall be binding upon and inure to benefit of the parties, their successors and permitted assigns.Baker Aviation reserves the right to determine the sole and exclusive venue for any and all claims arising from this agreement. This agreement constitutes the entire agreement between the parties, and supersedes all other oral or written understandings between the parties as relates to this matter.

Liability:
Except to the extent covered by Baker Aviation’s aircraft liability insurance, Baker Aviation shall not have, nor assume any responsibility or liability to Client for activities performed by another company or person engaged in the conveyance or handling of the Client or their guests. Baker Aviation’s liability shall be limited to the insured amount.
Baker Aviation shall not be liable whether under contract, negligence, strict liability or other legal or equitable theory for any consequential, indirect, incidental, special, punitive, exemplary or reliance damages, under any circumstances for the services rendered or delivered hereunder.

Payment:
Client agrees that payment in full will be made by wire/ACH transfer or credit card prior to the commencement of the proposed flight. Specific requirements for payment may apply (i.e., 72 hours in advance of the proposed flight). All flights that are in “Unpaid” status on the day of departure will be subject to payment by capturing the credit card hold. There is a 6% processing fee for all credit card payments.
Checks may be used for payment with approval in advance from Baker Aviation.
Credit card information is required for all payment methods. A copy of Client’s credit card (front and back) and valid photo identification (i.e., driver’s license) is required to complete booking. Client acknowledges that authorization obtained on the credit card below is valid until paid in full.